Welcome to Maximus Support

Updated by Shawn Estes

We're here to help 

Live Chat

Live Chat is available at the bottom right of this page.  Click the button and follow the prompts for instant support.


Sending an email to support@maximusx.com will open a ticket for your future reference. Please include that ticket number in any additional correspondence.

You can also contact your Client Success Manager directly for assistance with using Maximus on your native advertising campaigns.

Help us to help you —Please have your campaign name, links and/or screenshots available when contacting support. We recommend a service like puu.sh for screenshots. 

Using the Help Documentation

The documentation for Maximus encompasses a lot of features, reports, and instructions to help you understand how you can achieve what you want to do with Maximus. We recommend starting with the Navigating Maximus section, and also watching the Fire & Forget Video Webinar® to better understand how Fire & Forget works.

Frequently Asked Questions

Status Updates

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